DakotaPro.biz is proud to present our Leadership team. Below, you will read about the breadth and scope of our experience and understand how DakotaPro.biz is able to deliver our services in a manner that has earned us such recognition in the community.
Bill Bosmeny, President
Bill received his BS degree in Mechanical Engineering from the University of Illinois, where he graduated Cum Laude. Bill has worked in a variety of corporations, including Caterpillar Tractor, IBM, and General Electric, where he learned six-sigma quality, manufacturing and process engineering. While at GE, Bill helped build a national sales force at GE, with a strong focus on selling with integrity and understanding business requirements.
Bill founded ultraSW.com as a local Internet provider in 1999, dedicated to providing quality Internet solutions at reasonable prices. The acquisition of DakotaPro.biz in 1995 furthers Bill’s passion to reshape the Internet business here in Southern Arizona. Bill is known for building a very efficient business platform because he believes that serves the customers best. Bill says “We need to delight our customers every day with the speed and quality of our service, all while never losing our human touch”.
Bill has been a Tucson resident since 1983 with a brief stint living in Boston. He is very involved in the community, with strong support of the local schools. He currently sits on the board of the Tucson chapter of Amigos de las Américas. He sees it as a privilege to live and raise his family in this wonderful community. Bill is married with 4 children.
Craig Preble, Director of Wireless and Facilities
Craig, a Tucson native, has been an entrepreneur since age 14. He has been involved with a number of businesses, including his own successful electrical contracting company. His attention to detail and customer service, plus his breadth of construction and trade experience won him clients such as Hewlett Packard, U of A, The City of Tucson, Siemens, Digital and many others.
In 1999, Craig decided to be a pioneer in the wireless business when he was a co-founder of Tucson Broadband. In 2003, he merged with Gain Communications to continue to build a fixed-wireless system that covers the Tucson area.
Craig leads the Fixed Wireless team at Dakota while also being responsible for our facilities. Craig’s ingenuity and “can do” spirit is often a key part of Dakota’s delivery of customized services. Craig has also been involved with a number of fund-raising efforts with local charities, including TMC and Children’s Miracle Network. Craig is married with 3 children.
Troy Ireland, Technical Support Manager
Troy leads the Technical Support team, ensuring that if you contact DakotaPro for assistance, one of his team members or himself will be assisting you. Troy has more than 15 years of technical and customer service experience with an emphasis on supporting customers on how to use and troubleshoot Internet technologies.
Along with his long history of helping customers, Troy also has over 18 years of leadership experience across multiple industries. Most recently, before coming to DakotaPro, Troy managed the call center at “The River / Nationwide.net”. This has given him a unique understanding of how to look at challenges, and come up with ways of evolving his team to deal with the ever changing Internet and customer service expectations.
Troy has an exceptional track record of quickly identifying and diagnosing better ways to support customers that use technologies offered by DakotaPro. Use of the Internet is inevitably getting more complex; Troy’s goal is to create the “Human Touch in Technology” each and every time we work with our customers.